FAQs
Here are some common questions we get asked, so we thought we would share the answers. If you have a separate query, please don’t hesitate to get in touch!
Our Sheffield hair salon offers a range of services including haircuts, hair colouring, bridal hair, beauty treatments, and aesthetic services.
Our salon is highly rated in Sheffield due to our luxurious hairdressing, personalized consultations, skilled team, and comprehensive range of beauty and aesthetic services.
Yes, we do bridal hair services, ensuring you look your best on your special day.
You can book any appointment through our booking platform, here.
During a beauty treatment at our salon, you can expect a personalised consultation, a relaxing environment, and high-quality services tailored to your needs.
Yes, our aesthetic services are designed to cater to all skin types, ensuring personalized and effective treatments.
Our Sheffield beauty salon follows strict hygiene and safety protocols to ensure a safe and comfortable experience for all our clients.
Yes, we offer various discounts and packages for hair and beauty services throughout the year. Please check our Instagram/Facebook or contact us for more details.
Hair salons will use a patch test to ensure the safety of their clients by using a small amount to see if the Paraphenylenediamine in the hair dye causes a reaction on the skin.
All services in our Sheffield salon vary in length. Some services take 15-20minutes and others can take as long as 3 hours. If you are concerned about the time taken for your appointment, please ask how long this will usually take during the booking process.
We do provide seating for people who are waiting for their appointment, although there are only a few seats, so please bear this in mind when travelling to our salon.
This could be due to a number of factors. These factors include:
- Pulling on them
- Itching them
- Not using the correct products
We recommend having hair extensions re-fitted every 4-6 weeks to ensure they don’t fall out.
Depending on the treatment you are having, ask our stylists for products that can help keep your hair looking amazing! We have a range of different products all with their own uses. Ask our stylist which ones would work for you!
This can vary massively depending on your lifestyle. The general rule of thumb here is to just wash your hair when you feel it needs it, you know your hair better than anyone.
Deposits help us reduce no-shows and last-minute cancellations, allowing us to better manage our time and offer appointments to other clients.
- £25 for appointments up to £150
-
£50 for appointments over £150
A secure payment link will be sent to you after you book through our online system. Your appointment will only be confirmed once the deposit is paid.
-
Yes, if you cancel 72 hours or more before your appointment
-
If you cancel with 48–72 hours’ notice, the deposit can be transferred to a rescheduled appointment
-
If you cancel with less than 48 hours’ notice or don’t show up, the deposit is non-refundable
Your appointment is confirmed once your deposit is received via the payment link we send.
Multiple late cancellations or no-shows may result in being unable to book future appointments with us.